If you are signing up for a fully or entirely online course, remember that your professor might require you to take proctored exams on specific days and there may be fees associated with them. Read the sections below on Exams and Testing and consider checking with your professor on required exam dates. Search our UWG Online Knowledge Base for information on tutorials, privacy, accessibility, and tech requirements for tools that may be used in your online courses.

  • What is Online Learning and Its Benefits?

    Go West From Anywhere

    Online Learning occurs when there is a separation between the instructor and the student, usually due to geographical or time concerns that prevent the student from attending an on-campus course.

    An online course is web-based and allows students to interact with the instructor and other students through discussion boards, email and other various online resources. Course notes, assignments, projects and grades are delivered using an online course management tool like CourseDen (powered by Desire2Learn). Tests can even be taken online however some instructors may require students to take proctored exams which can be taken at any approved testing center world-wide. Additional proctored testing site fees may apply.

    Online learning generally provides considerable freedom, allowing students to often choose when and where they'll participate in class activities. But at the same time, UWG Online courses  are not like independent study or self-paced courses where students work by themselves or at their own pace. Each course has a syllabus and schedule to follow. Instructors specify the content to be covered in the course, dates for exams and quizzes, individual and group assignments and other activities that students must complete by a particular date.

  • Online Programs Offered at UWG

    Depending on the program, you can earn your degree online, face-to-face, or in a hybrid setting. You'll be taught by experienced, well-credentialed experts and you can expect low student-teacher ratios.

    Areas of interest include:

    • Education
    • Nursing
    • Criminology / Criminal Justice
    • Computer Science
    • Business
    • Sociology
    • Counseling and Educational Psychology
    • Dual Credit / Joint Enrollment
    • Undecided? Start today with UWG eCore!

    Dozens of online courses in many disciplines are offered each term.

    Online Degree and Certificate Programs may not be available in all states. If you are an out-of-state student, please contact Janet Gubbins, the Director of Distance Education, to confirm that the program is available in your state. On the State Regulations page, we make every effort to help you locate the best known contact information for the appropriate state licensing board(s).

  • Deciding if Online Courses are for You

    As an online student, you will have many advantages in that you will be able to take courses at a place and time convenient for YOU. You will also have the opportunity to interact with a variety of students from a dispersed geographical area, and will have access to a greater number of resources and experts than you might in a traditional classroom setting. Finally, you may find that you are able to have greater control over the learning process, and may be able to customize the course in a way that best suits your specific learning needs.

    However, you must be prepared to take on greater responsibility than those engaged in traditional learning. You will need to discipline yourself to stay actively involved with the course, and may find that you spend an even greater amount of time reading and preparing for this course than you do a traditional course. Studies show that successful distance learning students are independent, self-motivated, and disciplined. You must be able to access and use a computer with reliable Internet access and be able to use basic computer software.

    To help you decide, you can take the the SmarterMeasure Online Readiness Assessment (username: uwg and password: student) or the eCore Introduction Quiz.

  • Getting Admitted to UWG

    UWG is an accredited institution with specific requirements for degree seeking students. Students enrolling in online courses must first be admitted through the admissions office. It is important that students register for distance classes during early registration whenever possible.

    To attend UWG as an undergraduate, you may apply online. To attend as a graduate student apply to the Graduate School.

    For Registration and Financial Aid, Enrollment Services, located in the Momentum Center, is available via email, phone, or in-person.

    Explore scholarship opportunites after you have been accepted through the Scholarship website.

    The Office of Student Accounts and Billing Services, located on the first floor of Aycock Hall, accepts payments online, over the phone, or in person. Fees can be paid online through BANWEB with any of these major credit cards: American Express, Discover, Master Card or with a check by using the Web Check option. They can also be paid in person with cash or a personal check at the Cashier’s window in Aycock Hall. (Credit cards cannot be accepted in person or over the phone.)

    Check out The Scoop for instructions, specific term important dates, deadlines, directions to off-campus sites, and fee schedules.

    For graduate-level students admitted into 100% online graduate programs, an immunization hold will NOT be placed on the students record upon admission. The approved graduate programs are as follows:

    • 4000 Media
    • N400 Media Non-Degree
    • 5950 School Improvement EDD
    • PCNS Professional Counseling and Supervision EDD & EDS
    • 1900 Early Childhood MED & EDS
    • N235 Cert Ed Leadership PB
    • N236 Cert Ed Leadership Tier 1
    • 7005 Special Education MED
    • 7010 Special Education EDS
    • 5500 Reading Instruction
    • 0450 Applied Computer Science
    • 4200 Music Education
    • 430M Nursing, MSN
    • CHSL Health Systems Leadership Certification
    • CNED Nursing Education Certification
    • NRSE Nursing Education EDD
    • 0910 WebMBA
    • SPMT Sport Management, MS
    • AUSD Autism Endorsement
    • HEDU Higher Education Administration, EDD
    • KSCI K-5 Science Endorsement
    • MATH K-5 Math Endorsement
    • READ Reading Endorsement
    • 6010 Secondary Education, EDS

    NOTE: Fully online students do not have to turn in immunization records; however, students must complete the form below to request exemption each and every semester. Fill out the top and bottom (Distance Learning portions) of the Immunization Form. Check the last box for the distance learning exemption and then email a copy to immunize@westga.edu.

    For more information specific to the program you are interested in, please check out our site or use one of the following resources

    Online Degree and Certificate Programs may not be available in all states. If you are an out-of-state student, please contact Janet Gubbins, the Director of Distance Education, to confirm that the program is available in your state. On the State Regulations page, we make every effort to help you locate the best known contact information for the appropriate state licensing board(s).

    If you are a student in the Newnan area, please contact the Newnan center for assistance with admissions and registration: (678) 839-2300.

    UWG Newnan offers tours for prospective students on Tuesdays and Fridays at 2pm. You can schedule a tour online via the Visit West webpage. Virtual sessions may also be scheduled

    Area high school students interested in the Dual Enrollment (formerly MOWR) program in Newnan may meet with the Coordinator of Dual Enrollment (formerly MOWR) at the Newnan Center by appointment only by emailing the department at dualenroll@westga.edu

    The Newnan Office of Student Services’ Enrollment Specialist provides enrollment services assistance to Newnan students, including registration and fee payment.

  • Adult Learners

    UWG Online offers several online programs to meet the needs of busy adult learners as they pursue their educational goals or make the transition into a different career. Sometimes returning to school takes a little extra support. The Center for Adult Learners and Veterans, offers adult learners the following resources and support:

    Knowledgeable advisors
    Prior Learning Assessment
    Flexible classes - Online, evening, short sessions

    Busy Adult Learners can find flexible undergraduate and graduate degrees in areas such as:

  • Orientation to Online Learning (What is CourseDen?)

    Decorative Image Orientation Options for Online Students: All online instructors are provided with narrated and non-narrated orientation presentations, as well as a complete Orientation module that they may include in their online class. The module reviews services, as well as navigation of the course management system, how to use each of the tools, practice assignments, and information on how to get help. For those enrolled in hybrid courses, we sponsor multiple drop-in sessions, set up help tables outside busy locations, offer to do in-class demonstrations, and participate in the on-campus orientations

    Access to resources are communicated to students through the course syllabi, university websites, e-mail announcements, face-to-face orientations, online student orientations available within the course management system (CourseDen), myUWG portal announcements, and the UWG Student Handbook. All new students who register for at least one face-to-face or hybrid (partially online) course are required to attend an on-campus orientation before starting classes. Only students who take only fully online courses may be exempt from having to travel to campus for an orientation.

    Additional online orientation resources are provided on our Orientation site.

    Specific degree programs may have additional orientation requirements.

    All new UWG eCore students must complete the eCore Introduction Quiz prior to enrolling in a UWG eCore course. The eCore Introduction Quiz provides students with critical information about course success as well as what to expect in their online UWG eCore course.  Further instruction is provided in the UWG eCore Welcome Letter, which is sent to all UWG eCore students at the beginning of the term.  Students may also refer to the UWG eCore website or the eCore Student Guide online for ongoing reference.

    Also, all registered eCore students are encouraged to login early to the online course management system, GoView, and complete the eCore Student Orientation course, eConnection.  Login information is emailed to each registered eCore student two weeks before the first day of class.  All eCore courses also include a course-specific orientation within the first week’s lesson. 

    The Newnan Office of Student Services refers first year Newnan Center students to Orientation Office's website to register for one of the upcoming sessions.

    UWG Online courses typically use CourseDen. CourseDen is UWG's name for our online learning management system (LMS) powered by Brightspace by D2L. Most people call it CourseDen or D2L. It's similar to Google Classroom or other LMS systems that allow students to access course content or participate in their course online. Usage varies by instructor. Typically there may be Content, a Syllabus, a course Calendar or Schedule, online Discussions, Quizzes, and an Assignment dropbox. There is also an integrated Email tool, so that classmates may reach one another, though not all Instructors use the CourseDen Email. Technical support links are on the homepage, as well as links to free virtual tutoring and other resources. One can access CourseDen via the UWG homepage, inside OneLogin, or directly at http://westga.view.usg.edu  For help, click here to search our UWG Online Knowledgebase.

  • Finding Online Courses on Banweb

    All courses offered at a distance are noted on Banweb Schedule of Classeswith a "G", "D", "N" or "E" beside the section number, and on the UWG Online courses page. 

    Be SURE to look for the Instructional Method codes and read the notes in Banweb, as well. Some online courses have different start dates than the typical UWG calendar:

    • G in the Course Section Code: Entirely online through the University System of Georgia, as a UWG eCore™ course.
    • E in the Course Section Code: Entirely online, either through the UWG eMajor program or UWG.
    • N in the Course Section Code: Fully 95-99% online through CourseDen, or other technologies, instead of face-to-face. Courses will not have more than one face-to-face meeting, in addition to a final proctored exam if required.
    • D in the Course Section Code: Partially online (meets at least 51% - 94% online) through CourseDen, or other technologies. Students will be required to travel to campus for one or more face-to-face class sessions.

    If questions remain, contact UWG Online at online@westga.edu directly for clarification.

  • Costs, Registering, and Fee Payment for Online Courses

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    A student must first be admitted to our school, before they can register for classes.

    How to register online (video link)

    See Registrar's office website for questions regarding registration.

    Tuition and Fees - Off-campus course students (section#s 40-99) and students in fully online courses (NET) are often not charged all mandatory fees unless they ALSO take an on-campus course (on the main Carrollton campus).  All students in the University System of Georgia must pay the Special Institutional Fee; however, other fee rules can very by program or by course - see our Online Cost page for sample comparisons.

    Mandatory Fees can be found on the Office of Student Accounts and Billing Services's website.
    Some courses will have Special Fees (PDF- 82KB) associated with them.

    Test Proctoring Fees - in addition, some instructors in fully online course may require that you take a proctored exam at a testing site. These sites may charge students a proctoring fee that is anywhere from $10 per exam to $50 per exam. Check with the instructor to find out whether a class will require a proctored exam.

    Undergraduate and Graduate Fee information, registration dates and fee payment deadlines are available in The Scoop semester campus information guide. 

    For Registration and Financial Aid information, Enrollment Services in the Momentum Center is available via email, phone, or in-person.

    All students may contact the Office of Student Accounts and Billing Services to make payments online, over the phone or in person. Fees can be paid online through BANWEB with any of these major credit cards or with a check by using the Web Check option. Credit cards cannot be accepted in person or over the phone. Fees can also be paid in person with cash, personal check or money order at the Cashier's window in Aycock Hall.

    First Time UWG eCore students must follow these steps to register for UWG eCore classes:

    Step 1: Take the eCore Introduction Quiz

    Before registering for a UWG eCore course, you must first complete the eCore Introduction Quiz, which is a short online orientation and quiz.

    Step 2: Receive the "Next Steps" email

    You will receive an email to your UWG student account after your quiz processes. The eCore quiz processes several times a day - at 6:30am, 8:30am, 9:30am, 10:30am, 11:30am, 3:30pm, 7:30pm, 8:30pm, 9:30pm, 10:30pm, and 11:30pm. Once you have completed the quiz, it will process at one of these times. If you do not receive an email with your next steps within 24 hours after taking the eCore Introduction Quiz, please contact your UWG eCore Liaison.

    Step 3: Register in BanWeb

    You may register after your quiz processes and you have received the "Next Steps" email.

    You will receive a prerequisite and test score registration error if these steps are not followed when registering for a UWG eCore class.

  • How to Login

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    CourseDen Log in - Now using UWG ID! (these instructions do not apply to UWG eCore, UWG eMajor, EU, or WebMBA)

    UWG ID: A single username and password that gives you convenient access to many UWG Services -  includes your UWG gmail and CourseDen!

    STEP 1: You must have already registered your UWG ID using the Self Service Portal.
    (hint = registered UWG ID accesses your UWG gmail)

    STEP 2:  Log to CourseDen and enter:
    Username = your registered UWG ID username (ex. sdoe1)
    Password = your registered UWG ID password (hint = it’s at least 12 characters long)

    Need Help?

    For UWG ID help, contact ITS Service Desk - M-F 8am-5pm - (678) 839-6587 - servicedesk@westga.edu

    For CourseDen help, contact UWG|Online Helpdesk - M-F 8am-5pm - (678) 839-6248 or CourseDen 24-hour Help

    Learn more about the UWG ID by visiting the UWG ID Information Page.

  • Where to Get Help
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    Help for Online / Off-Campus Students

    • basic directions
    • links to tutorials
    • services
    • downloads
    • and more

    View the orientation website for orientation options, including a demo course.

    For help with Campus Email, Banweb, and other online services offered by the University, please contact Information Technology Services.

    Telephone & Email Support Specific to Online Education? 
    M-F 8am-5pm help by phone:
    Call the UWG|Online Helpline @
    678-839-6248 or 1-855-933-UWGO (8946)
    by email: online@westga.edu

    *CourseDen 24-Hour Help*
    24 hours a day / 7 days a week
    * Make sure you mention that your course is hosted on the University of West Georgia's Server.

    Admissions - Undergraduate: 678-839-4000
    Admissions - Graduate: 678-839-6419
    Bookstore: 678-839-6523
    Library: 1-800-295-2321

    UWG Student Handbook & Code of Conduct

  • Financial Aid for Online Students
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    For Registration and Financial Aid, Enrollment Services in the Momentum Center is available via email, phone, or in-person.

    All related forms are available online. Students may apply for financial aid online, including the ability to have students and parents sign their application using an electronic pin#.

    The UWG Financial Aid office also offers presentations and courses to groups, classes, and individuals, on financial aid, financial planning, and other money matters. Consultation and appointments with Financial Aid advisors and staff are available both face-to-face and via phone.

    Additionally students and parents may visit the University of West Georgia's Scholarship Search website to search and apply for scholarships through UWG. In order to apply for scholarships at the University of West Georgia, students need to have been admitted through the Admissions Office as an incoming freshmen/transfer student OR they will need to already be an enrolled student to apply for scholarships as a current student. However, all are welcome to search scholarship opportunities through this site for information purposes.

    The Newnan Office of Student Services' Enrollment Specialist provides enrollment services assistance to Newnan Center students, including financial aid.

    The same financial aid opportunities are available for online students as on-campus students.

    Additionally, our UWG Online and eCore web sites highlight the aid that is available and the costs:

  • Advising Services
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    The Advisement Center has academic advisors who help students explore various options and help them choose a major best suited for them. Advisement Center staff members are available by appointment, phone (678-839-5342), and email (advising@westga.edu) for advisement.


    The Advising Center Offers…

    1. information about advising and registration
    2. access to tools that put you in the driver’s seat
    3. course recommendations to keep students on track for graduation
    4. the fastest graduation date possible

    For those who have declared a major, the Advisement Center provides a guide, click on the following link and look for “Who is My Advisor”.

    These advisement centers:

    • provide intensive advising support through regular contact with their advisees
    • help students explore various fields of interest, select a specific academic major, research career options that relate to their programs
    • develop plans of study appropriate for students’ educational goals
    • refer students to other campus offices for assistance in academic, personal, and career counseling; academic skills development; and financial aid

    Since 2008, real-time online services have been made available to facilitate virtual advisement via instant-messaging and online collaborative tools. Faculty and departments advise distance and off-campus students online via email, web-conferencing, and by telephone. Students can also receive advising from faculty and full-time advisors at our off-campus locations, at specified times.

    As of Fall 2012, courses are provided within our online learning management system (CourseDen D2L) for advising based on at-risk situations or majors.

    While online eCore students are still directed to consult with an advisor in their program of study or the Advisement center, eCore students are also assigned eCore Liaisons. They are knowledgeable about all issues associated with admissions, registration, student services, and success in the eCore program. The eCore Liaisons and central eCore Student Success Manager and accompanying Student Success Team members contact the online eCore students frequently via Google groups, with tidbits of helpful information and reminders. The eCore Student Success Team also takes at-risk reports from all eCore instructors and follow-up with at-risk students by email, phone, or text.

    At our UWG Newnan site, several advisors are available:

    • The Academic Instructional Support Specialist provides general academic advising for undeclared majors and visitors.
    • Advisors for COE, Nursing, & Richards College of Business students are available to meet in Newnan during advising and registration periods.
    • Part-time eCore advisor (housed at Newnan one-two days a week for any program related questions)
  • Virtual Tutoring Services & Writing Center

    The Center for Academic Success (CAS) provides services, programs, and opportunities to help all undergraduate students succeed academically. The CAS offers free appointment-based peer tutoring in core courses, as well as supplemental instruction (SI)—which is peer-facilitated collaborative learning—in a variety of disciplines. Students seeking help with study skills and strategies can attend workshops though the Academic Success Workshop series, or work individually with either a staff or peer Academic Coach. The CAS Center now offers “Succeed West,” a voluntary academic recovery program designed for students who want to improve their grades and academic standing. The Center for Academic Success can be reached at 678-839-6280. Our email address is cas@westga.edu

    The CAS offers:

    • An Academic Coaching Program - Academic coaches, peers and professionals, can assist you with any challenges you may face as you transition into college, as well as the obstacles you may encounter as you enter your second year. Including:
      • Study skills
      • Time management
      • Test Taking
      • Learning Styles
    • A Peer Tutoring Program
      • One-on-one tutoring in all core curriculum courses
      • Some major specific courses in accounting, biology, chemistry and math
    • A Supplemental Instruction Program - Supplemental Instruction (SI) provides conveniently scheduled study sessions led by a trained student leader who has already made an A in difficult courses. SI leaders use engaging activities to help you understand and retain difficult course material.

    For computer training: CAS has several tutors with specific skill in tutoring for CS 1000 (Practical Computing), CS 1020 (Computers and Society), and CS 1030 (Intro to Computer Concepts) who’d be able to offer computer literacy support.

    Additionally, any of the CAS tutors are trained to meet their student “tutees” where they are in any of their current soft-skill proficiency level (reading, language, computer literacy, etc.). All CAS’ tutors are computer proficient at least at the basic use level and would be able to infuse tutoring sessions with computer literacy techniques should a student need or desire that assistance.

    The Center for Academic Success is located in UCC 200, and can be reached at 678-839-6280. They offer extended hours throughout the semester. students have the Writing Center and the Math Tutoring Center available for appointments (Writing) and walk-in assistance (Writing & Math).

    An English instructor offers assistance to students at the Newnan Writing Center. Call the Newnan Campus for more informatin.

    For online/off-campus students:

    • Faculty members hold online office hours in order to offer additional support to their distance and off-campus students. CourseDen (D2L), Blackboard Collaborate, Google Hangout, and other distance education technologies have provided effective ways for faculty to provide learning support.
    • If there are special requirements that students need at off-campus sites, such as the UWG Newnan site, arrangements are made for personnel from the main campus to be available on site. This is in addition to the regularly-scheduled office hours that faculty provide at off-campus locations.
    • An English instructor operates a Newnan Writing Center which offers assistance to students one day per week.
    • Academic Peer Tutors and Supplemental Instruction Leaders for various discipline areas are available to assist Newnan Center students weekly through the Center for Academic Success.
    • The Distance and Distributed Education Center provides many levels of support, including support and services for academic support.
      • Smarthinking, an online tutoring and writing service, is provided for all online/off-campus students, including UWG eCore and students enrolled at the UWG Newnan or any other off-campus instructional site. To access Smarthinking, you can use the link in the resources tab in CourseDen.
    • Plagiarism services, such as TurnItIn is also available as a teaching tool for fully online/off-campus students and faculty involved in UWG Online and UWG eCore.
    • Beginning Fall Semester 2012, Online Tutors will be embedded in UWG eCore math and science classes, offering virtual tutoring sessions to UWG eCore students via the online platform GoView.
    • Students enrolled in UWG eCore courses have access to tutor.com, a free online tutoring service.
  • Virtual Counseling Services

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    The Counseling Center provides, academic and mental health counseling for all University of West Georgia students. Some of the areas of assistance include adjustment to college, personal exploration/growth, relationships, substance abuse and psychotherapy. Additional support services for disabled are also coordinated through the Counseling Center. For more information on those services, you can view the Accessibility Services section.

    The Counseling Center also offers, TAO (Therapist Assisted Online), a suite of online tools to help students learn and practice news skills everyday so that students can develop a new automatic responses to mid/moderate anxiety, depression, and stress. Students have the option to learn from TAO modules on their own or work with a therapist through secure video conferencing. *Note: The TAO services contract ends on Dec 31, 2019. UWG is working to renew the contract as soon as possible, but until the contract is fully renewed, students will be able to use alternative resources listed on the counseling center's While You Wait page.* 

    Off-campus and online students may contact the Counseling Center regarding online counseling sessions with UWG's Electronic Delivery Counselor. To schedule an appointment call 678-839-6428.

    Some types of mental health counseling will possibly require one face-to-face visit. If an off-campus or distance student cannot come to campus, the Counseling Center may recommend Electronic Counseling through the Counseling Center. An Electronic Delivery Counselor can service fully online students by offering live and archived, group and individual counseling.

    The Newnan Office of Student Services’ Student Development Specialist refers Newnan Center students in need of counseling services to the Counseling Center for assistance with academic and mental health needs.

  • Textbooks

    Decorative ImageRegular Course Materials:
    UWG course materials may be purchased in person at the University Bookstore or through the UWG Bookstore’s website, with free in-store pickup, free campus delivery or delivery via mail service for an additional fee. Students who buy books online may also return them for a refund, provided they follow the proper return policy guidelines found on the bookstore receipt. University of West Georgia students may also use their Bookstore to the Rescue financial aid funds to purchase their Textbooks.

    Special Order Materials:
    To special order course materials from the University Bookstore (bookstore@westga.edu), you must email your name, student ID number, phone number, E-mail address (school and/or personal) and course(s) and text information. Special Order questions can be answered by calling the bookstore at 678-839-5562.

    Once your books arrive, you will be contacted either by phone, e-mail or both for you to pick up your order. If students prefer to have their books shipped at an additional cost; they will need to notify the bookstore and provide their shipping information.

    Students ordering special order textbooks may use the Bookstore to the Rescue financial aid program to purchase their textbooks.

    Please note that if your special order will not arrive by the time Bookstore to the Rescue expires, the bookstore may have to deduct the funds up front to ensure the Bookstore to the Rescue deadline is met.

    It is very important to note students should consider special orders very carefully and are committed to seeing their order through to completion.

    UWG eCore utilizes open educational resources (OER), which are free online textbooks located inside the courses. Information on how to access these free resources is available within the course. UWG eCore students may order their lab kits (for classes with lab components only) through the eCore Science website.

    Bookstore services for distance and off-campus students are evaluated on the Distance Learning/off-campus evaluation form. According to results from the last three years, more than 85 percent of students agreed or strongly agreed that materials required for their courses were available for convenient purchase.

    Books for courses taken at the University of West Georgia Newnan are available through the University Bookstore. Ordering can be completed online with several shipping options including delivery via UWG Newnan shuttle.

  • Library Services for Online Students
    • UWG’s Ingram Library webpage outlines library services and resources available to students.
    • UWG Databases & GALILEO provides access to all databases available to students.
    • The UWG GIL-Find library catalog provides access to physical materials available to UWG students as well as links to electronic journals.
      • Note: UWG students are able to borrow circulating materials from the University System of Georgia libraries and return them to any of those libraries.
    • The Resource Sharing office also provides for check-out of circulating materials from the UWG collection and other libraries. A pre-paid return label is provided.
    • Resource Sharing’s ILLiad service provides for the delivery of articles and book chapters.
    • Research consultations may be requested through an online form.
    • Self-service photocopying and printing are available in the library.
    • UWG Online provides links to the library’s distance learning services on each course homepage and syllabus.
    • UWG eCore students are also provided information on library resources inside each UWG eCore course.
  • Accessibility Services

    Decorative Image Students who have learning, psychological or physical accessibility concerns may contact Accessibility Services at the University of West Georgia. The office of Accessibility Services is housed in the Counseling Center and is committed to providing access to campus resources and opportunities to allow students with disabilities to obtain a quality educational experience at UWG. Students may contact coordinators from Accessibility Services by telephone or email. These coordinators communicate with faculty to plan for the individual needs of students.

    A Student Affairs Generalist, housed part-time at the UWG Newnan site, serves as a first-stop source for student services such as Accessibility services. This person then refers those who need additional help to the appropriate office on the main campus.

    The Distance & Distributed Education Center also helps faculty provide technology options for students with accessibility concerns. For example, instructors are provided with the tools to create ADA-compliant web resources; closed captioning for audio or video-based lectures, audio-based discussion boards, and tools for students with limited dexterity.

    CourseDen (UWG course management system) has accessibility features, including closed captioning, and formatting for browser readers. UWG Online trains faculty on appropriate uses of technology to meet the needs of students with disabilities and to meet ADA guidelines.

    The CourseDen ReadSpeaker Integration automatically enables ReadSpeaker online text-to-speech technology for CourseDen’s HTML content page for all users. Any student can hear their HTML course content spoken aloud or download it as an MP3 using only their internet browser. Students can also highlight and play back a subset of the content.

    Additional accessibility information is provided for UWG eCore students.

    The Newnan Office of Student Services’ Student Development Specialist refers Newnan Center students in need of accessibility services to the Counseling Center.

    UWG Online also provides information on 3rd party tools' accessibility statements.

  • Exams and Testing

    All students benefit from the Academic Testing Services at the University of West Georgia. The Academic Testing Services provides departmental, institutional, and national testing opportunities to students and non-students in an atmosphere which enables examinees to perform to the best of their abilities. This atmosphere relies on test administration practices which:

    1. adhere to nationally recognized professional testing standards and government regulations,
    2. maintain the integrity of the testing process by incorporating ethical standards and security measures, and
    3. treat all examinees in a professional yet personable manner.

    The UWG testing office adheres to the Standards and Guidelines of the National College Testing Association. Students can arrange services by calling or emailing The Academic Testing Services office. The Academic Testing Services office provides a variety of test registration materials and also administers a series of national and institutional exams. The ATS office also provides a supervised environment for students with documented physical and/or learning disabilities that are eligible to receive accommodations, such as extended time for their classroom tests. The ATS office provides test proctoring services to UWG students, including online/off-campus and eCore students, as well as to other institutions and various entities such as licensing boards and national testing companies for a small fee.

    For online/off-campus students:

    • Off-campus students often take exams administered by their professors at their off-campus locations. The UWG Newnan also provides test proctoring services on site.
    • Off-campus and distance students can also use approved proctoring sites at other university libraries or approved testing sites worldwide.
    • Exams and quizzes can be administered via CourseDen (D2L) either online at a location convenient to the student or a designated computer lab.
    • Some students who take their CourseDen (D2L) exams in a computer lab use Respondus Lock Down Browser as an additional means of security and integrity. *note: Respondus Lockdown Browser is supported by ITS. Please contact them for questions, concerns, issues, etc.

    Instructors who teach courses that are mostly online have the option of using UWG Online’s online Exam Proctoring Services. Students schedule their tests at a center convenient to them, and the UWG Online Testing Coordinator provides the proctor with the password. Proctors confirm the identity of the student, enter the password through the course management, maintain physical proximity to the student, and ensure exam integrity. The UWG Online Testing Coordinator locates proctors for students who are located more than 100 miles away from an approved site.

    Through funds raised through online course tuition, UWG was able to expand and update its Carrollton Campus Testing Center site, as well as open a new location at the off-campus Newnan site. The UWG Newnan site offers proctoring services to students taking UWG eCore, UWG Online, and online courses from other universities (for a small fee). Students make appointments with Newnan staff to have midterm and final exams proctored at the UWG Newnan site. Students may purchase blue books and scantrons at the UWG Newnan site.

    Proctored testing services for online eCore students are administered through USG’s Central eCore site.

    Off-campus students often take exams administered by their professors at their off-campus locations. The Newnan Center also provides test proctoring services on site for students taking UWG eCore, UWG Online, and online courses from other universities (for a small fee). Students make appointments with Newnan staff to have midterm and final exams proctored at the Newnan Center.

    Please contact both Academic Testing Services offices for a schedule of tests that are available at each location.

  • Free Email for UWG Students

    Every UWG student is assigned a FREE email account. Email accounts are activated once you have been admitted and registered for at least one class. To access your email account follow these steps:

    • Access via Gmail directly:
      • Enter your UWG email address on the Gmail login page and hit Enter
      • It will then take you to the UWG OneLogin page where you can enter your UWG username and password.
    • Access via the University of West Georgia homepage:
      • Select "OneLogin" from the "Sign In" menu in the top right.
      • Enter your UWG username and password.
        • If you have trouble logging in, click on "Login Issues?".
        • If you forgot your password, click on "Forgot Password".
      • Once you have logged in, you can view your UWG email by clickin the "Google Mail" card on your OneLogin homepage.
        • If you do not see "Google Mail", select the "My Links" tab. If the My Links tab does not show Everything, click the My Links tab again to bring up a dropdown menu and select "Everything" from the list. Then find the "Google Mail" card and click on it.

    You can change the layout of your email page by clicking on the Settings icon in the top right corner of Gmail.

    If you have any problems contact ITS at 678-839-6587 or send an email to helpdesk@westga.edu

  • Military and Veterans Services

    UWG|Online is proud to support our military and offers several online and off-campus programs to meet the needs of military veterans, active service members, dependents and survivors as they pursue their educational goals or make the transition into a different career.

    The Newnan Office of Student Services’ Student Development Specialist refers adult learners, veterans and dependents of veterans to the Center for Adult Learners and Veterans for assistance.

    Please see our Military Options page.

  • Career Services

    The Department of Career Services offers a host of services for all students. Handshake lists off-campus part-time & full-time internship opportunities, on-campus interviews, and both on-campus & off-campus job fairs. UWG Careers lists all available on-campus jobs and allows students to apply online.

    The Department of Career Services offers four main services to students: Career Employment, Student Employment, Professional Practice, and the Volunteer Office. For all career services, students can email, call or visit the office.

    The Department of Career Services offers an online service for mock interviews through InterviewStream and an online career library through Vault. InterviewStream will record student interviews that they can send to Career Services for evaluation or use the recordings for a self-evaluation. Vault has information on a multitude of careers for students to research. Students may access both InterviewStream and Vault on the Career Services Website by clicking on “Students.”

    Career Services offers: career counseling, career development, student employment, job/internship search and networking events to all students.

    Please contact Career Services by phone (678-839-6431) or email (careers@westga.edu) for more information or to schedule an appointment.

    The Newnan Office of Student Services’ Student Development Specialist refers Newnan Center students in need of career guidance to the Office of Career Services.

  • Software and Technology Services
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    Most software that is required or may be used is free or provided by the University of West Georgia in campus labs, except in highly specialized content areas. Students may download software from Software Resources & Services (SRS) for free or at discounted rates using their UWG email account credentials. The university provides students with a UWG ID account, this account grants access to campus email (including calendar and Google Apps via Gmail.com), myUWG, CourseDen, the UWG Wireless Network (SecureWest), Parking Services, and the Campus Virtual Private Network (VPN).

    A variety of additional distance education supplemental software, tools, and services are available free to all instructors, students, and administrators: Collaborate Ultra (live and archived audio, video, texting, polling, assessments, application sharing), , Respondus Lock Down Browser* (a custom browser that locks down the testing environment), CourseEval (online surveys), and online presentation tools such as Impatica, Camtasia, Respondus Studymate (interactive flash modules), and Quiz Creator. *note: Respondus Lockdown Browser is supported by ITS. Please contact them for questions, concerns, issues, etc.

    Newnan students have the same access to technology as students on the main campus. A Student Information Technology Services (SITS) lab provides free computer services to students. UWG Newnan Academic Affairs department staff members and student SITS workers assist both faculty and students with computers, copiers, printers, online testing preparation, AV equipment, and other special instructional technologies. Some equipment is available for check-out by students. Students also have access to the wireless network. A newnanit-list@westga.edu email account allows faculty to submit IT requests. Faculty and student listservs and a Facebook account have improved communication among staff, faculty, and students.

    UWG Virtual Computer Lab:

    ITS, in conjunction with academic departments, has launched the UWG Virtual Computer Lab which allows students to access most software that is currently found in computer labs across campus from any computer or tablet with high-speed internet conncectivity.

    For more information on resources available and directions on how to access the UWG Virtual Computer Lab, visit our UWG Virtual Computer Lab website.

    Minimum Technology Requirements:

    A computer with audio capabilities, an internet connection, and a D2L (CourseDen) compatible browser is the only hardware necessary to support appropriate interactions. Additionally:

    • CourseDen and any other distance education supplemental software that a specific instructor may wish to use is provided freely to all students, faculty, and administrators.
    • So that off-campus and online students may have access to the same software applications available in on-campus computer labs, a virtual lab server is provided.
    • SmarThinking (online tutoring) and a dedicated streaming video server are currently also available specifically for all online students.
    • Newnan students have the same access to technology as students on the main campus. A Student Information Technology Services (SITS) lab provides free computer services to students. Newnan IT staff members and student SITS workers assist both faculty and students with computers, copiers, printers, online testing preparation, AV equipment, and other special instructional technologies. Some equipment is available for check-out by students. Students also have access to the wireless network. A newnanit-list@westga.edu email account allows faculty to submit IT requests. Faculty and student listservs and a Facebook account have improved communication among staff, faculty, and students.
  • Technology Support
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    For just-in-time help, both students and faculty can work with the UWG Distance Ed Helpline (678-839-6248) or Information Technology Services (678-839-6587) via phone, email, web-based application-sharing, or instant messaging, during normal campus business hours.

    The UWG Online Helpline assists with the CourseDen course management system and related distance technologies, while Information Technology Services assists with more general network connectivity (wired and wireless), campus email, face to face classroom technologies, password resets, and our student information system (Banweb). Student Information Technology Services (SITS) is also available to students who need assistance with their personal computers.

    In addition, the University System of Georgia’s Board of Regents provides 24-hour / 365 day a year CourseDen / D2L support via an online searchable database and live toll-free phone or instant messaging.

    In addition, UWG eCore students can also receive technical assistance through the UWG eCore Helpdesk, available Monday – Friday, 8:00 AM – 5:00 PM EST, by phone (678-839-5300) or email (ecore@westga.edu).

    At the UWG Newnan site a Student Information Technology Services (SITS) lab provides free computer services to students. Newnan IT staff members and student SITS workers assist both faculty and students with computers, copiers, printers, online testing preparation, AV equipment, and other special instructional technologies.

  • Student Activities

    Get involved with campus activities through the Center for Student Involvement. Their website offers information on Calendar of Events, Student Organizations, and links to various other programs.

    You can also view all UWG activities on our Campus Calendar. There are also activities for Commuter or Online/Off-Campus Students. You can also check out the Weekends West Georgia calendar for fun and FREE events on weekends.

    UWG Online has a strong physical presence on Facebook, Twitter (@UWGOnline), LinkedIn, and YouTube.

    Newnan students are made aware of all student activities which occur on the main campus and are encouraged to participate when possible. A UWG Newnan website and Facebook page provide timely information. In addition, the UWG Newnan provides some activities which are specific to Newnan students and engages students in the city of Newnan’s activities. A newly planned Student Focus group will provide input for planning future student activities.

    For prospective online students wanting to know more or get UWG Online updates:
    "Like" UWG Online on Facebook or "follow" us on Twitter (@UWGOnline).

  • Mentoring and First Year Programs

    Decorative Image Many first year programs are available to assist students as they transition into college.

    Some of the FYP programs are available to online/off-campus students. For example, course sections of XIDS 2002 (First Year Seminar) are taught online. In addition, there is a mentoring program specifically designed to assist students who live off-campus, called the “Freshman Commuter” peer mentoring program. A new mentor-based program, specifically for online students, is being developed.

    For current online/off-campus students wanting to connect with other online UWG students:
    "Like" UWG Online on Facebook or "follow" us on Twitter (@UWGOnline).

    UWG eCore students also have access to the eCampus Blog, Facebook, and Twitter pages.

    Some of the First Year Experience programs are available to online students. For example, course sections of XIDS 2002 are taught online and a XIDS 2002 course is offered at the Newnan Center each fall semester.

  • Student ID Cards

    Student ID Card Example Image The official University of West Georgia ID Card for the campus community is known as the Wolves Card. It allows students to:

    • Gain access to residence halls
    • Check out books at the Ingram Library
    • Receive free or discounted prices to plays, sporting events, and concerts
    • Access the Campus Center fitness area
    • Access Health Services and
    • Obtain a parking tag.
    • More information

    Student ID cards are made in the University Community Center (UCC), Top Floor from 8:00 am - 5:00 pm Monday through Friday.

    Exception for fully online students: UWG Students registered in online courses only, not attending classes at the Carrollton campus or UWG Newnan, are eligible to obtain their student ID Wolves Card via mail.

    Newnan students may have ID’s made on the main campus. However, students may also elect to have their ID’s made in Newnan. Newnan staff members take ID photos and send them digitally to the main campus so that ID cards may be produced and then sent back to Newnan. (Parking tags are also available for pickup at the UWG Newnan when proof of the payment of transportation fees is presented by students.)

  • Campus Parking

    Decorative Image UWG Students taking all online or off-campus classes that visit the Carrollton campus must have their vehicle registered and display a current University of West Georgia hangtag or follow the visitor parking code.

    Visitor Parking Code:
    Visitors should contact Parking Services, Monday through Friday 8:00 a.m.-5:00 p.m., before or upon arrival to campus to register for a Visitor's Parking Permit. Visitors are allowed to park in any area designated for faculty, staff, or student parking. Visitors are not allowed to park in any area that is designated as a tow away zone, reserved, restricted, red, or yellow curbs. If a citation is received, the visitor should follow the instructions printed on the citation.

     For more information please contact Parking & Transportation Services.

  • Health Services

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    • Medical Services: Students taking five or more credit hours with at least one class on campus are charged the student health fee as part of their tuition and fees. The Health Fee provides students access to campus medical services provided by a team of medical professionals dedicated to student health and wellness. The fee covers many services entirely while others carry additional charges. For more information on the services and fees, please contact Health Services at 678-839-6452.
    • Advocacy Services: All enrolled students are eligible for Advocacy Services which include medical, academic, and victim advocacy. Trained Advocated and a Sexual Assault Nurse Examiner ae on call 24/7 to respond to victims of sexual assault, intimate partner violence, and/or stalking.
    • Health Education Services: All students are eligible for Health Education Services. Health Education and a team of trained Peer Educators provide evidence -based health education and wellness programs. Class and group presentations, guest speakers, and interactive activities are offered each semester.

    For more information about UWG and other health resources visit:

    Exclusively online students do not have access to medical services unless they pay an optional health fee. However, they can elect to pay the $101 fee each semester in order to access campus medical services. The fee can be paid online through the BanWeb account or at the Office of Student Accounts and Billing Services’s Office. Students can contact Health Services at 678-839-6452 for services and information about eligibility.

  • Miscellaneous Services

    The College of Education offers a Comprehensive Community Clinic, which is dedicated to offering services to UWG students in the area of communication sciences and disorders. The CCC is an educational training facility for undergraduate and graduate students to apply the skills and knowledge they gain during their academic studies in a highly supervised clinical environment. UWG students who are interested in speech therapy services may contact the Comprehensive Community Clinic at 678-839-6145 or ccc@westga.edu.

    Shuttle services to and from UWG and the Newnan Center are available Monday through Friday.

  • Academic Honesty

    As members of the academic community, all UWG eCore and UWG eMajor students are expected to recognize and uphold standards of intellectual and academic integrity: Academic Honesty Informative Page

    eCore Helpdesk

    (678) 839-5300 or 1-855-93ECORE

    eMajor Helpdesk

    (678) 839-6400 or 1-855-9EMAJOR

  • Student Complaint Policy

    UWG Online desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Complaints regarding any aspect of UWG operations should be filed internally to UWG authorities first and then, if necessary, to external authorities.

    Students who are enrolled in UWG Online courses are provided with the student complaint form. Upon submission of the form, the issue is assigned to a UWG Distance Education Department staff person for follow-up or routing to the appropriate parties. For all non-anonymous submissions, surveys of this service are provided. As necessary, complaints are resolved following the same general procedures for students who attend classes on campus. However, for any process that requires that a student appear in person, the university may make other arrangements. For processes that cannot be completed via telephone, e-mail, or written correspondence, the university may set up a two-way video-conference site in place of a meeting on the UWG campus.

    UWG eCore students have an additional route that they may pursue, for help with academic and non-academic issues. Online/Off-Campus students are also encouraged to consult with their UWG eCore advisors and the UWG Online Help Desk, for assistance, as needed.

    The students’ rights, the procedures, and the policies for all student complaints (whether academic or non-academic) are outlined in the UWG Student Handbook. See the Index and the Student Handbook’s appendices for various applicable information.

    Please contact the UWG Online Helpdesk for assistance, as needed, at 678-839-6248.

    UWG Non-Discrimination Statement:

    UWG does not permit discrimination or harassment in our workplace, programs or activities on the basis of sex, race, national origin, gender identity, sexual orientation, disability, age, religion, or any other characteristic protected by institutional policy or state, local, or federal law. If an individual believes that he or she has been discriminated against, please contact the Social Equity/Title IX Office to file a report. Please be reminded that all UWG employeeswith the exception of counselors and health services personnel are mandatory reporters and must report acts of sexual misconduct to the Social Equity/Title IX Office.

    For more information, students can visit the UWG Institutional Authorization and Consumer Compaints website.

  • Comparing Services for Face-to-Face vs. Online Students
  • State Authorizations

    Admission to our university does not guarantee admission into a specific program or major course of study.

    Online Degree and Certificate Programs may not be available in all states. If you are an out-of-state student, please contact Janet Gubbins, the Director of Distance Education, to confirm that the program is available in your state. On the State Regulations page, we make every effort to help you locate the best known contact information for the appropriate state licensing board(s).

    Our unit, UWG Extended Learning, has information and a spreadsheet available to try and help ascertain whether students from specific states may enroll in our online programs. However, the states can change their rules at any point in time and without sending notice to us. Therefore, the information on this website is not guaranteed to be current. Applicants should check with Janet Gubbins, the Director of Distance Education, at the point of application. Also, see our consumer complaint information, as applicable.

  • Southern Regional Education Board's Electronic Campus

    Southern Regional Education Board Logo UWG is affiliated with the Southern Regional Education Board. The Southern Regional Education Board works with 16 member states to improve public education at every level, from pre-K through Ph.D. SREB is a nonprofit, nonpartisan organization headquartered in Atlanta. Member states are Alabama, Arkansas, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia and West Virginia.