Training

Below you will see tutorials for our new CourseDen system. We have created a series of tutorials for students in order to prepare for taking online courses, using the new system, and troubleshooting tips.

To login, use the current direct link: http://westga.view.usg.edu

Please navigate through our newly created tutorials below to prepare for the new system:


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Getting Started


https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/accessibility
Accessibility
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/calendar
Calendar
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/checklist
Checklist
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/classlist
Classlist

Collaborate

Competencies
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/content
Content

Course Builder
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/discussions
Discussion
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/dropbox
Dropbox
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/email
Email
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/grades
Grades
photo
Groups
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/news
News
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/pager
Pager
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/quizzes
Quizzes

Rubrics
https://sites.google.com/a/westga.edu/uwg-online-faculty-training/tell-me-about/user-progress
User Progress
   

 

UWG|Online Maintenance Schedule:

Below are the maintenance schedules for our campus - Be sure to mark these dates in your calendar so you can allocate time for completing assessments, assignments, discussions, and other course related content. CourseDen will be taken down promptly at 10PM (every other Friday) and service will return by 7AM Saturday Morning.

 

CourseDen Maintenance Schedule

Begins 10PM until 7AM

Saturday, Dec 14, 12:00am - Saturday, Dec 14, 7:00am
Thursday, Dec 19, 12:01am - Monday, Dec 23. 5:00pm
Friday, Dec 27 - Saturday, Dec 28
Friday, Jan 10 - Saturday, Jan 11 (till NOON)
Friday, Jan 24 - Saturday, Jan 25
Friday, Feb 7 - Saturday, Feb 8
Friday, Feb 21 - Saturday, Feb 22
Friday, Mar 7 - Saturday, Mar 8
Friday, Mar 21 - Saturday, Mar 22
Friday, Apr 4 - Saturday, Apr 5
Friday, Apr 18 - Saturday, Apr 19
Saturday, May 3, 12:01am - Saturday, May 3, 7:00am


**Note - if one of the above listed tools is still active when the server goes down, you WILL be kicked off with no chance to save, submit, or complete your materials.

 

Direct Link to CourseDen:

If you are experiencing latency/bandwidth issues accessing CourseDen using a portal login (i.e. http://www.westga.edu), always try using the direct link to login to CourseDen:

http://westga.view.usg.edu

** See the "CourseDen (D2L)" Tab for the dates/times CourseDen will be taken down for maintenance or to see if UWG|Online reported any network latency issues

How to Login - Now using UWG ID!

STEP 1:

iconYou must have already registered your UWG ID at https://selfservice.westga.edu (hint = registered UWG ID accesses your UWG gmail).

STEP 2:

Log in at http://westga.view.usg.edu and enter:
Username = your registered UWG ID username (ex. sdoe1)
Password = your registered UWG ID password (hint = it's at least 12 characters long)

Check Your Browser

Click on the following link to see if your computer and browser are compatible with CourseDen: http://www.usg.edu/usgweb/d2lchecker/

You will want to make sure that all of the checks say YES. If anything says NO, you will need to try to fix it or contact UWG|Online for help.

Need Help?

UWG ID:

Contact ITS Service Desk - M-F 8am-5pm - 678-839-6587 - servicedesk@westga.edu
Learn more about the UWG ID by visiting the UWG ID Information Page.

CourseDen (D2L):

Contact UWG|Online Helpdesk - M-F 8am-5pm - 678-839-6248 - online@westga.edu
CourseDen 24-hour Help - 1-855-772-0423 - http://D2Lhelp.view.usg.edu

Blackboard Collaborate & Wimba Classroom After Hours Support

UWG|Online is happy to assist students with Blackboard Collaborate and Wimba Classroom during normal business hours (see above for contact info)

For specialized assistance with Blackboard Collaborate or Wimba after hours, contact them via the below options::
Toll Free at 1-877-382-2293 and/or http://support.blackboardcollaborate.com.
You can also access Wimba specific support documentation here: http://www.wimba.com/services/support.

Training Calendar

We offer a variety of training throughout the semester.

01/08/2014: In case you missed it before the upgrade, we do have a list of "what's new" in the various components of D2L.  You can find it at http://uwgonline.westga.edu/announcements.php.

iApollo

Join us for our twice monthly webcasts! We fill you in on all the latest happenings in the FDC and explore the tip of the week! 

CourseDen training

Learn more about individual CourseDen features, from Dropbox to Quizzes. Join us in the FDC or live from your desk, via a Google Hangout or the YouTube stream.

One-on-One in-your-office personalized training

Email us at online@westga.edu, or call ext. 95289, and we'll set up an appointment with you.

Dedicated departmental training

Schedule a group training for your department today! Sessions individualized to meet your department's needs are available just for the asking. Email us at online@westga.edu, or call ext. 95289.

See also


This list of downloads shows the best versions of software to use CourseDen effectively.

Supported Internet Browsers

Java Plug-In

Other Recommended Software