The UWG|Online Student Services Team is here to help with any questions or concerns you have with your online classes. This web page also gives you tutorials that will help with being able to use CourseDen properly. We also have links to services and downloads that will help you succeed in your online class.
Below you will see tutorials for our new CourseDen system. We have created a series of tutorials for students in order to prepare for taking online courses, using the new system, and troubleshooting tips.
To login, use the current direct link: http://westga.view.usg.edu
Please navigate through our newly created tutorials below to prepare for the new system:
|All Tutorial Videos
UWG|Online Maintenance Schedule:
Please see the Board of Regents GeorgiaView Maintenance Schedule for the latest dates and times for scheduled maintenance downtime. GeorgiaONmyLINE programs, such as eCore®, follow the schedule for D/X site regardless of campus affiliation.
Be sure to mark these dates in your calendar so you can allocate time for completing assessments, assignments, discussions, and other course related content.
** Note - if one of the above listed tools is still active when the server goes down, you WILL be kicked off with no chance to save, submit, or complete your materials.
Integrated/Internal Tools and Services Offered by UWG
Here you will find tools and services provided by the university or integrated into CourseDen.
Is online learning right for you? Look at both the advantages and challenges of online learning, then take the SmarterMeasure Online Readiness Assessment (Username: uwg and Password: student).
Click the Icons Below to View Descriptions, Tutorials, and More!
The following section features recommendations of new tools discovered by staff and students at UWG. These tools should be useful in helping you succeed as an online student. UWG|Online does NOT provide training for the following services.
This list of downloads shows the best versions of software to use CourseDen effectively.
Supported Internet Browsers
Other Recommended Software
Direct Link to CourseDen:
If you are experiencing latency/bandwidth issues accessing CourseDen using a portal login (i.e. http://www.westga.edu), always try using the direct link to login to CourseDen: http://westga.view.usg.edu
How to Login
You must have already registered your UWG ID at https://selfservice.westga.edu (hint = registered UWG ID accesses your UWG gmail).
- Log in at http://westga.view.usg.edu and enter:
- Username = your registered UWG ID username (ex. sdoe1)
- Password = your registered UWG ID password (hint = it’s at least 12 characters long)
Check Your Browser
Click on the following link to see if your computer and browser are compatible with CourseDen: http://www.usg.edu/usgweb/d2lchecker/
You will want to make sure that all of the checks say YES. If anything says NO, you will need to try to fix it or contact UWG|Online for help.
Blackboard Collaborate After Hours Support
UWG|Online is happy to assist students with Blackboard Collaborate during normal business hours (see above for contact info)
For specialized assistance with Blackboard Collaborate after hours, contact them via the below options:
- Toll Free at 1-877-382-2293
- Or, on the web at: http://support.blackboardcollaborate.com