The UWG|Online Student Services Team is here to help with any questions or concerns you have with your online classes. This web page also gives you tutorials that will help with being able to use CourseDen properly. We also have links to services and downloads that will help you succeed in your online class.
Below you will see tutorials for our new CourseDen system. We have created a series of tutorials for students in order to prepare for taking online courses, using the new system, and troubleshooting tips.
To login, use the current direct link: http://westga.view.usg.edu
Please navigate through our newly created tutorials below to prepare for the new system:
|Watch Our New Tutorial Videos on Youtube:|
UWG|Online Maintenance Schedule:
Below are the maintenance schedules for our campus - Be sure to mark these dates in your calendar so you can allocate time for completing assessments, assignments, discussions, and other course related content. CourseDen will be taken down promptly at 10PM (every other Friday) and service will return by 7AM Saturday Morning.
**Note - if one of the above listed tools is still active when the server goes down, you WILL be kicked off with no chance to save, submit, or complete your materials.
Direct Link to CourseDen:
If you are experiencing latency/bandwidth issues accessing CourseDen using a portal login (i.e. http://www.westga.edu), always try using the direct link to login to CourseDen:
** See the "CourseDen (D2L)" Tab for the dates/times CourseDen will be taken down for maintenance or to see if UWG|Online reported any network latency issues
How to Login - Now using UWG ID!
You must have already registered your UWG ID at https://selfservice.westga.edu (hint = registered UWG ID accesses your UWG gmail).
Log in at http://westga.view.usg.edu and enter:
Username = your registered UWG ID username (ex. sdoe1)
Password = your registered UWG ID password (hint = it’s at least 12 characters long)
Check Your Browser
Click on the following link to see if your computer and browser are compatible with CourseDen: http://www.usg.edu/usgweb/d2lchecker/
You will want to make sure that all of the checks say YES. If anything says NO, you will need to try to fix it or contact UWG|Online for help.
Blackboard Collaborate & Wimba Classroom After Hours Support
UWG|Online is happy to assist students with Blackboard Collaborate and Wimba Classroom during normal business hours (see above for contact info)
For specialized assistance with Blackboard Collaborate or Wimba after hours, contact them via the below options::
Toll Free at 1-877-382-2293 and/or http://support.blackboardcollaborate.com.
You can also access Wimba specific support documentation here: http://www.wimba.com/services/support.
This list of downloads shows the best versions of software to use CourseDen effectively.
Supported Internet Browsers
- Internet Explorer (Windows)
- Mozilla Firefox (Windows & Mac)
- Safari (Mac)
- Google Chrome (Windows & Mac)
Other Recommended Software
Featured Services & Tools from UWG|Online
Here you will find our featured services and tools recommended by UWG|Online. We'll feature new tools discovered by our staff, from students at UWG, and useful tools to help you succeed as an online student.
Click the Icons Below to View Descriptions, Tutorials, and More!