Questions about Nursing Central 

Questions:

Can't get my device configured, how do I get it up and running?

Please contact your device's vendor for assistance 

Can't install Nursing Central

Contact Unbound Medicine Support

Can't get my network connection to work when I'm on campus

Contact ITS

Can't get my network connection to work at all

If it's only happening on campus contact ITS, if it happens everywhere both on and off campus, please contact the device's vendor

Can't update my Nursing Central software

Distance Learning can try to assist, but in most cases you may need to work with Unbound Software support directly

My device is not working, help?

Can you be more specific? If it's just Nursing Central that is not working, contact ul support. If your device is not working at all please contact your device's vendor

Can't make calls on my Blackberry/Android/iPhone

Please contact your device's vendor

What do I do if I get a new device?

Try installing Nursing Central first. If you can't install it or if you encounter problems, please contact Distance Learning support; they will escalate the problem as appropriate

Support Contacts

Unbound Medicine Support

Website: http://www.unboundmedicine.com/support

Telephone: (610) 627-9090

Monday - Friday 9am-5pm EST

Distance & Distributed Education Center

Website: http://uwgonline.westga.edu

Telephone: (678) 839 6248

Monday - Friday 8am-5pm EST

Information Technology Services (ITS)

Website: http://www.westga.edu/~its/index.php

Telephone: (678) 839 6587 (select option 6 to speak with a support specialist)

Monday - Friday 8am-5pm EST